Frequently Asked Questions

Find Answers To All Your Questions

What is the return policy? How long do I have to return items?

Returns are accepted within 30 days of arrival and in original condition. Note that you have to pay for a return postage. Please email shopcelestialtherads@gmail.com if you would like to make a return. 

How long does it take for returned items to be refunded?

Items will be refunded within 3 business days upon recieving returned products. 

How long do items take to ship?

For all ready to ship inventory, items will be shipped within 1-3 business days, unless specified otherwise. For custom orders, the timing will be determined together :)

How do I care for my items?

Most items can be washed in the washing machine on delicate and layed out flat to air-dry. However, some items vary so make sure to check the care label :)